FAQ

What is a KonMari Consultant?

A Certified KonMari Consultant has special training in the KonMari Method™ of tidying up, including a 3-day seminar, 50 hours of supervised practice, and completing the Method in their own home. I am the only KonMari Consultant in St. Louis and the first Consultant in Missouri. Read more about the Method here.

 

What should I do before my first tidying session?

I will send you a Client Profile to fill out, which will include some thinking about how you want your life to be when you are finished tidying. I’ll be asking you more about your vision for your home and your ideal lifestyle when I arrive.

You will also need to complete the Tidy Upgrade Service Agreement, and send payment through my website or by check.

 

Do I need to tidy or buy anything first?

No. It is helpful for me to see your home as is, even if it’s messy. Part of the KonMari Method™ involves using the organizing materials you already have as much as possible. After we finish tidying, you may find you would like to purchase drawer dividers or attractive storage bins for extra joy.

 

Do I need to read The Life-Changing Magic of Tidying Up first?

Though not required, I recommend reading the book before we get started. The book is inspirational. Reading it helps you become familiar with the tidying process and develop a deeper understanding of the KonMari Method™.

 

What will my first session be like?

Your first tidying lesson will last 4-5 hours and will include tidying the clothing category. It typically involves the following aspects:

  • Introductions and home greeting
  • Interview to identify your ideal lifestyle and vision for your tidy home
  • Tour of home, including all storage areas, and “before” pictures
  • Begin tidying clothing by gathering all clothing in one place.
  • Choose what clothing sparks joy!
  • Folding lesson
  • Storing clothes to inspire joy

 

Why are the sessions 5 hours long? That seems like a long time.

The session may seem long, but it is necessary to work for 4-5 hours in order to have a life-changing effect. If you only tidy for an hour at a time, it will take too long to complete your tidying. Tidying should be completed as quickly as possible (no more than 6 months) so you can get on with the important task of enjoying a joyful, clutter-free life.

 

What happens to items I do not choose to keep?

The choice of what to keep is always yours. Regarding items that do not “spark joy,” Tidy Upgrade will provide suggested donation and disposal resources. Ultimately, you are responsible for ensuring items that don’t spark joy are removed from your home.

 

What is your cancellation policy?

Appointments may be rescheduled up to 48 hours prior to the start of the session. If a scheduled appointment is cancelled with less than 48 hours notice, the client is responsible for 50% of the agreed upon rate.

 

How do I pay?

Payment is expected in advance of an appointment. Tidy Upgrade currently accepts cash, check, PayPal, and credit card through PayPal.

 

I’m outside of the St. Louis area. Can you still help me tidy?

Tidy Upgrade operates within St. Louis City and St. Louis County. If you live outside of this area, each visit is subject to a $30 flat fee. Travel greater than 60 minutes from Richmond Heights will be considered on a case-by-case basis and may be subject to additional travel fees.

 

Can you help my _______?! (spouse/parent/child/friend/sibling?!)

Yes! I can help them, but only if they want to tidy. They can contact me to book their own appointment.

 

More questions?

I’m happy to answer them for you! Contact me here or email lisa@tidyupgrade.com